Connecting Residents to County Services
Neapolitan Labs is proud to have developed a custom content management system that makes it easy for county staff members to keep the public updated through modern and clean websites.
Our approach is simple: make it convenient for residents to access county services and make site updates easier for county workers. Our top priorities are website security, mobile responsive sites, and user-friendly navigation.
Website Process & Features
When building out county websites, we typically work closely with the county IT department, auditor, and/or a website committee to understand their overall needs for the site and what they’d like to see as far as styling and design.
From there we meet one on one with each county department that will have its own section on the website. These in-depth meetings go over what features we have available for them based on past county projects, what we can build for any unique services they have, and what content we can include on the new site that will make their jobs easier.
Popular Site Features
- Search functionality
- e-Notifications
- Alerts
- Department/services directory
- Quick links
- Video header
- Online forms
- Searchable lists for permits, credits and exemptions, parks, etc.
- Section corners and bridge data visuals
”It was truly a pleasure working with Neapolitan Labs on creating and designing our county website. Brian and his team were great to work with and made this project very simple to accomplish. I would definitely recommend Neapolitan Labs!
Cari A. DauberCedar County Auditor & Commissioner of Elections
New Passport Appointment System
In addition to these site launches, we also recently implemented a new passport appointment feature for Pottawattamie County. Residents can now visit their passport page and request an appointment for passport applications and photos. To book an appointment, users choose from available times and then fill out a sign-up form to submit their request. They’ll automatically receive a confirmation email with their appointment details once submitted.
Available times are managed by Pottawattamie County staff members through Mint Chip Lab, our proprietary content management system that powers the majority of our county websites. There staff members can enter available times, add reservations made by phone, and check their appointment schedule.
Another appointment feature is currently being built for Lyon County Public Health Department for immunization appointments. The feature will be similar to our COVID-19 vaccination appointment system.
”The new appointment reservation feature has been a great addition to the Recorder's office webpage. Not only has the public found the feature useful in making their own appointments, but the feature has modernized the office's reservation process and has saved the staff time and energy now that the public can make their own appointments.
Andrew D. MoatsPottawattamie County Deputy Recorder
Facility Reservations & Event Registrations
Another add-on for Lyon County is currently in progress and will give their Conservation Department the ability to take facility reservations and event registrations online. Website visitors will be able to book cabins and shelters and RSVP to events from the convenience of their computer or mobile phone. Similar features can currently be seen on Pottawattamie Conservation’s website, and we’re so excited to implement it for another conservation team!
With more county websites launching soon, we are so grateful to have the opportunity to improve connections between county services and the residents that utilize them.
”Kimber and Brian made our new county website transition a very smooth and easy process ... I would highly recommend Neapolitan Labs for your future website design or upgrade. You won’t be disappointed.
Hayley RippelBenton County Auditor
